Aug 11, 2018 02:26:23 PM by Daniel B
Aug 11, 2018 02:26:23 PM by Daniel B
While trying to close only the freelance account, I have apparently closed the whole account and can't login again with it. This is kind of a problem as I had messages I wanted to get back to. Is there a way to get into contact with Upwork support to reactivate my real account and close this one? Upwork Help Center does hide all options to contact a real agent. By clicking "Contact a Support Agent" I just get redirect to "help center" site.
Solved! Go to Solution.
Aug 11, 2018 02:44:16 PM by Bojan S
Hi Daniel,
I'm sorry to hear you're having trouble! Please click on my name and send me PM with your registered email address and username for another account, the one you accidentally closed, and our team will reopen your account and close the new one! Thank you!
Sep 22, 2020 11:29:16 AM by Andrea G
Hi Lankawe,
Could you please confirm if you need this account you're posting from closed? If so, you can check this help article on how to close your account.
Aug 14, 2019 11:05:36 PM by Sheridan H
Hi Bojan,
Will you please help me reactivate my account? I accidentally closed it and had a message I needed to reply to. I created this secondary account to access the Help Center.
Thank you,
Sheridan
Aug 16, 2019 10:52:34 AM by Sheridan H
Hello,
My previous account has not yet been restored. I was contacted by a member of the Support Team and provided the email linked to my previous account, but I have not received any contact since then. I emailed the Support Team member twice to check the status of my ticket, but have not received a response. I have an invite I need to respond to, so will someone please help me restore my account?
Thank you,
Sheridan
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