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Re: Reactivate closed account

hapsic_sheridan
Active Member
Sheridan H Member Since: Aug 14, 2019
11 of 32
Thank you!
hapsic_sheridan
Active Member
Sheridan H Member Since: Aug 14, 2019
12 of 32

Hello,

 

My previous account has not yet been restored. I was contacted by a member of the Support Team and provided the email linked to my previous account, but I have not received any contact since then. I emailed the Support Team member twice to check the status of my ticket, but have not received a response. I have an invite I need to respond to, so will someone please help me restore my account?

 

Thank you,

Sheridan 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
13 of 32

Hi Sheridan,

 

Your old account is restored now. Please close your new account in order not to violate Upwork's ToS.

 

Thank you.


~ Bojan
Untitled
135f893b
Active Member
Christian G Member Since: Aug 23, 2020
14 of 32
Hello,

I would also like to reactivate an account. I made one as a freelancer by accident. I meant to make it as a client so I closed the account but it would not let me use that email again. I researched that you can use one account for more than one purpose so I’d like to reopen my other account to do just that.

Thank you,
Christian
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 32

Hi Christian,

 

Our team will reach out to you via ticket as well and will assist you further, thank you.


Untitled
0689f9b1
Active Member
Alejandro G Member Since: Sep 2, 2019
16 of 32

Hi, 

 

I need to change my account's name registered, I opened the account with my partner, and he is not part of the company anymore.  I need to change the name in order to be able to verify the account. 

I've requested the name change several times but it does not accept the name change. 

 

¿What other ways can I change the name?

 

Thanks

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 32

Hi Alejandro,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. You can access your tickets on this link, thank you.


Untitled
bcsf10a027
Active Member
ALI H Member Since: Dec 9, 2019
18 of 32

I've closed my account accidently. my email is **Edited for community guidelines**. Please assist in recovering my account.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
19 of 32

Hi Ali,

 

Your account was successfully restored as per your request. Please close your new account in order not to violate Upwork's ToS!

 

Thank you for reaching out to us!


~ Bojan
Untitled
hansaanuradha
Active Member
Hansa W Member Since: Dec 25, 2020
20 of 32

Hello, 

 

Hope all is well. I need to reactivate my closed account. My username is **Edited for community guidelines**. Can you please help me to reactivate my account.

 

Thanks,

Best regards,

Hansa

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