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Re: Reactivate closed account

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
21 of 32

Hi Hansa,

 

Since the old account's email address is the same as the email address from this account that you are posting from, we can't reopen it. Please change the email address associated with this account so that I can reinstate the old account as requested. 

 

Thank you!


~ Bojan
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nicca16
Active Member
Nicca G Member Since: May 18, 2020
22 of 32

My Account was closed too, so i created another account using same email to be able to have access to get help!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
23 of 32

Hi Nicca,

 

Could you please send me a PM with your account details so I can check this for you? You can click on my name to send me a PM. Thank you.


-Joanne
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c4d3ea06
Active Member
Md Jahangir A Member Since: Dec 6, 2020
24 of 32

 

 

While trying to close only the freelance account, I have apparently closed the whole account and can't log in again. This is kind of a problem as I had messages I wanted to get back to. Is there a way to get into contact with Upwork support to reactivate my real account and close this one? Upwork Help Center does hide all options to contact a real agent. By clicking "Contact a Support Agent," I just get redirected to the "help center" site. 

 

 

 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
25 of 32

Hi Md Jahangir,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your account. You can access your tickets on this page.

 

~ Nikola

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bengalcoder
Active Member
Bengal C Member Since: Feb 17, 2021
26 of 32
Hello, I have accidently closed my account and want to get back the old account and close new one, please
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
27 of 32

Hi Bengal,

 

Please share the details of the account you're referring to so I can check. You can click on my name to send me a PM. Thank you. 


-Joanne
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af630ac7
Active Member
Shubham R Member Since: Mar 4, 2021
28 of 32

i want to reactivate my old account . i accidently delete my whole account. please help me . i want my account back please 

shubham rathore
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
29 of 32

Hi Shubham,

 

Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?

 

Thanks!

~Andrea
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77hughes
Active Member
Shane H Member Since: Oct 29, 2020
30 of 32

Hello,

 

I had a freelance account earlier this year and was approved, but I had to close my account.

 

I was wondering am i able to have it reactivated?

 

Any help would be greatly appreciated. i am still using the same e-mail that i signed up with  when my application was approved.

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