Feb 22, 2021 09:21:16 PM Edited Feb 22, 2021 10:43:11 PM by Joanne Marie P
Aug 11, 2018 02:26:23 PM by Daniel B
While trying to close only the freelance account, I have apparently closed the whole account and can't login again with it. This is kind of a problem as I had messages I wanted to get back to. Is there a way to get into contact with Upwork support to reactivate my real account and close this one? Upwork Help Center does hide all options to contact a real agent. By clicking "Contact a Support Agent" I just get redirect to "help center" site.
Solved! Go to Solution.
Aug 11, 2018 02:44:16 PM by Bojan S
Hi Daniel,
I'm sorry to hear you're having trouble! Please click on my name and send me PM with your registered email address and username for another account, the one you accidentally closed, and our team will reopen your account and close the new one! Thank you!
Sep 22, 2020 11:29:16 AM by Andrea G
Hi Lankawe,
Could you please confirm if you need this account you're posting from closed? If so, you can check this help article on how to close your account.
Feb 22, 2021 09:21:16 PM Edited Feb 22, 2021 10:43:11 PM by Joanne Marie P
I have an initial upwork account as well and I wasn't able to log in for months. My email for that account is
**Edited for community guidelines**Whenever I log in it asks me a code that is sent to my mobile but I don't receive any. Please help.
Feb 22, 2021 10:44:31 PM by Joanne Marie P
Hi Jay,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Aug 14, 2019 11:05:36 PM by Sheridan H
Hi Bojan,
Will you please help me reactivate my account? I accidentally closed it and had a message I needed to reply to. I created this secondary account to access the Help Center.
Thank you,
Sheridan
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