Solved: Reactivate closed account - Page 3

daniel-t7 · ‎08-11-2018

While trying to close only the freelance account, I have apparently closed the whole account and can't login again with it. This is kind of a problem as I had messages I wanted to get back to. Is there a way to get into contact with Upwork support to reactivate my real account and close this one? Upwork Help Center does hide all options to contact a real agent. By clicking "Contact a Support Agent" I just get redirect to "help center" site.

BojanS · ‎08-11-2018

Hi Daniel,

I'm sorry to hear you're having trouble! Please click on my name and send me PM with your registered email address and username for another account, the one you accidentally closed, and our team will reopen your account and close the new one! Thank you!

~ Bojan

View solution in original post

BojanS · ‎12-03-2021

Hi Thabib,

Your account has been restored. Please close your new account in order not to violate Upwor's TOS.

Thank you!

~ Bojan

09a837e3 · ‎11-30-2023

Hello,

my account has been closed. I have talked to the bot and it said that the account will be activated in 48 hours, but still it is not. Please, can someone help me? Thanks