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a082b71a
Community Member

Refund Approved but not in transaction history

The freelancer was unable to perform the task and has approved my refund but I still have not received it and it doesn't show up in transction history.

 

Your refund request has been approved
Hi M,
------- has approved your refund request for the following contract:
Contract details
Contract
-------
Requested Amount
$70.00
 
Your escrow deposit of $70.00 will now be refunded to your billing method. Keep this information for your records. No further action is required at this time.
Thanks,
The Upwork Team
1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi M,

 

I checked and it seems that the refund was already initiated and showing on your Transactions page. Please allow up to 5 business days for the funds to reflect on your account.

 

Thank you.

~ Aleksandar
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