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Re: Refund Card verification payment

Active Member
Asfand Yar Ali K Member Since: Sep 23, 2018
1 of 7

I wanted to hire a person. When I attached my card, I have been charged 10$ in from my card and when I start to hire person Upwork says invalid card. What the hell is this. Please Upwork refund me my money. 

I dont want any hiring process now

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Asfand,

 

Once you add a billing method your account will be charged with two small charges that you will need to enter from your end in order to verify your card, to do this go to Settings > Billing. 
Once the verification is completed the small charges will be refunded to your account as well. If you don't want to proceed with it let me know and one of our team members will reach out to you to assist you further. Thank you.


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Active Member
Asfand Yar Ali K Member Since: Sep 23, 2018
3 of 7
I did not receive anything. I removed the card from billinh because i was
not sure that there will be some other payments. I want my money back
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 7

Hi Asfand,

 

Your funds will be reversed shortly and it can take up to 5 business days for the funds to arrive back on your account. Thank you.


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Active Member
Asfand Yar Ali K Member Since: Sep 23, 2018
5 of 7
Will they be arrived in my account or in my VISA card
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 7

Hi Asfand,

 

They will be reversed back to your bank account, thank you.


Untitled
Active Member
Asfand Yar Ali K Member Since: Sep 23, 2018
7 of 7
Thanks. I will be waiting
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