Refund for plus account

[Aleksandar D]

Hi Ivy,

One of our team members will reach out to you directly via a support ticket to assist you further with the refund.

Thank you.

[Agnieszka M]

Hello, I have been charged automatically for the plus account 49.99$ which I didn’t know about at all, besides I paid an extra fee already when I hired the freelancer. Please refund!!

[Nikola S]

Hi Agnieszka,

Thank you for reaching out to us. I checked and it seems that one of our agents already followed up with you on your support ticket. Feel free to check your ticket for more information. 

[Kardan C]

We recently joined Upwork and were charged to be a member of Upwork Plus when we signed up for Upwork Basic.

How did i arrange a refund for the these monthly fee's?

[Aleksandar D]

Hi Kardan,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Carl K]

Ive just been charged to upgrade to Upwork Plus. Without my permission. Why was this done? We did not sign for this nor did we approve or ask for it. This has to be an Illegal transaction.
I EXPECT UPWORK TO REFUND OUR MONEY IMMEDIATELY.

[Arsalaan D]

Same thing happened to me, I have no idea why they had no notification! It’s a complete illegal transaction

[Arsalaan D]

Hello, I have been charged automatically for the plus account 49.99$ which I didn’t knew about at all, beside I payed an extra fee already when I hired the freelancer. Please refund!!

Regards

[Joanne Marie P]

Hi Arsalaan,

I've shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!

[Alex M]

same thing happend to me. 

my account was upgraded without my consent. before i report it to my bank, please return my money. 

thanks. 

Alex mekonen

**Edited for community guidelines**