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Re: Membership Refund

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Active Member
Monali S Member Since: May 19, 2020
1 of 105

Hey Upwork,

 

Today, Upwork deductated for Membership Plan Renewal Charges but I don't want to countinue with updated plan so I want to cancel plus plan and refund for same.

 

Thanks,
Monali

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 105

Hi Monali,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership charge. Thank you.


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Active Member
Monali S Member Since: May 19, 2020
3 of 105

Hello Goran,

 

Still no one reach me from your team member. Kindly request you please solve my issue.

 

Thanks.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 105

Hi Monali,

 

A member of the team has reached out to you already. You should be able to access the ticket directly here.

 

Thank you!


~ Bojan
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Active Member
Abha S Member Since: Jun 1, 2020
5 of 105

The same happened to me. I don't want any upgrade and want a refund. This is really pathetic. I am paying more for a useless membership than to the actual developer. This is cheating. I will definitely take a legal action. 

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Active Member
Julie O Member Since: Jun 4, 2020
6 of 105

I have the same problem. I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 105

Hi Julie,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Limitee A Member Since: Jul 15, 2020
8 of 105

Hi there, I was charged for a Plus membership plan today but I did not opt in to this feature and have been charged for it, I wanted to use the Basic version.

 

My support ticket is 29179164, and I have also open a dispute via PayPal.

 

Could you please refund me the Plus membership charge? I have cancelled the membership as soon as I got the charge notification.

 

Regards

 

Robert

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Active Member
Abby M Member Since: May 17, 2020
9 of 105

Hello,

 
I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 
 
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
10 of 105

Hi Abby,

 

Thanks for reaching out to us. A refund was initiated and you can expect the funds to reflect on your account within 5 business days.

 

Thank you.

~ Aleksandar
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