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Re: Membership Refund

f2b7b0bf
Active Member
Limitee A Member Since: Jul 15, 2020
11 of 157

Hi there, I was charged for a Plus membership plan today but I did not opt in to this feature and have been charged for it, I wanted to use the Basic version.

 

My support ticket is 29179164, and I have also open a dispute via PayPal.

 

Could you please refund me the Plus membership charge? I have cancelled the membership as soon as I got the charge notification.

 

Regards

 

Robert

b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
12 of 157

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

496ecc3c
Active Member
Abby M Member Since: May 17, 2020
13 of 157

Hello,

 
I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 
 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
14 of 157

Hi Abby,

 

Thanks for reaching out to us. A refund was initiated and you can expect the funds to reflect on your account within 5 business days.

 

Thank you.

~ Aleksandar
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7499f224
Active Member
Abha S Member Since: Jun 1, 2020
15 of 157

I too want a refund. Please refund the amount. I have already canceled the membership. I never wanted it. Never asked for it. Please refund

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 157

Hi Abha,

 

Our team will reach out to you via ticket as well and will assist you further with your membership plan. Thank you.


Untitled
03a78a17
Active Member
Zevadhi J Member Since: Aug 20, 2020
17 of 157

are able to get refund for it ?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 157

Hi Zevadhi,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.


Untitled
2ad01e6c
Active Member
Seth G Member Since: Jun 3, 2020
19 of 157

Hi Aleksandar,

 

I am requesting a refund for my membership upgrade, as I did not realize that it automatically charges $49.99. Thank you!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 157

Hi Seth,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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