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Refund For Membership Plan Renewal Charges

b584303f
Active Member
Monali S Member Since: May 19, 2020
1 of 159

Hey Upwork,

 

Today, Upwork deductated for Membership Plan Renewal Charges but I don't want to countinue with updated plan so I want to cancel plus plan and refund for same.

 

Thanks,
Monali

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 159

Hi Monali,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership charge. Thank you.

~ Goran
Upwork
b584303f
Active Member
Monali S Member Since: May 19, 2020
3 of 159

Hello Goran,

 

Still no one reach me from your team member. Kindly request you please solve my issue.

 

Thanks.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 159

Hi Monali,

 

A member of the team has reached out to you already. You should be able to access the ticket directly here.

 

Thank you!

~ Bojan
Upwork
b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
5 of 159

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

Regards,

Adam

b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
6 of 159

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.


Kind Regads,

Adam A

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
7 of 159

Hi Adam,

 

I am truly sorry if this was incorrectly billed to you. I've shared your concern with the team and one of our agents has reached out to you via a support ticket to assist you further.

 

Thank you.

~ Luiggi
Upwork
7499f224
Active Member
Abha S Member Since: Jun 1, 2020
8 of 159

The same happened to me. I don't want any upgrade and want a refund. This is really pathetic. I am paying more for a useless membership than to the actual developer. This is cheating. I will definitely take a legal action. 

315ec52d
Active Member
Julie O Member Since: Jun 4, 2020
9 of 159

I have the same problem. I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 159

Hi Julie,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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