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Re: Refund For Membership Plan Renewal Charges

b584303f
Active Member
Monali S Member Since: May 19, 2020
1 of 157

Hey Upwork,

 

Today, Upwork deductated for Membership Plan Renewal Charges but I don't want to countinue with updated plan so I want to cancel plus plan and refund for same.

 

Thanks,
Monali

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 157

Hi Monali,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership charge. Thank you.


Untitled
b584303f
Active Member
Monali S Member Since: May 19, 2020
3 of 157

Hello Goran,

 

Still no one reach me from your team member. Kindly request you please solve my issue.

 

Thanks.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 157

Hi Monali,

 

A member of the team has reached out to you already. You should be able to access the ticket directly here.

 

Thank you!


~ Bojan
Untitled
b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
5 of 157

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

Regards,

Adam

b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
6 of 157

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.


Kind Regads,

Adam A

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
7 of 157

Hi Adam,

 

I am truly sorry if this was incorrectly billed to you. I've shared your concern with the team and one of our agents has reached out to you via a support ticket to assist you further.

 

Thank you.

~ Luiggi

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7499f224
Active Member
Abha S Member Since: Jun 1, 2020
8 of 157

The same happened to me. I don't want any upgrade and want a refund. This is really pathetic. I am paying more for a useless membership than to the actual developer. This is cheating. I will definitely take a legal action. 

315ec52d
Active Member
Julie O Member Since: Jun 4, 2020
9 of 157

I have the same problem. I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 157

Hi Julie,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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