Refund For Membership Plan Renewal Charges

[Monali S]

Hey Upwork,

Today, Upwork deductated for Membership Plan Renewal Charges but I don't want to countinue with updated plan so I want to cancel plus plan and refund for same.

Thanks,
Monali

[Goran V]

Hi Monali,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership charge. Thank you.

[Monali S]

Hello Goran,

Still no one reach me from your team member. Kindly request you please solve my issue.

Thanks.

[Bojan S]

Hi Monali,

A member of the team has reached out to you already. You should be able to access the ticket directly here.

Thank you!

[Abha S]

The same happened to me. I don't want any upgrade and want a refund. This is really pathetic. I am paying more for a useless membership than to the actual developer. This is cheating. I will definitely take a legal action. 

[Julie O]

I have the same problem. I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

[Bojan S]

Hi Julie,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us. 

[Limitee A]

Hi there, I was charged for a Plus membership plan today but I did not opt in to this feature and have been charged for it, I wanted to use the Basic version.

My support ticket is 29179164, and I have also open a dispute via PayPal.

Could you please refund me the Plus membership charge? I have cancelled the membership as soon as I got the charge notification.

Regards

Robert

[Abby M]

Hello,

I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

[Aleksandar D]

Hi Abby,

Thanks for reaching out to us. A refund was initiated and you can expect the funds to reflect on your account within 5 business days.

Thank you.