Refund For Membership Plan Renewal Charges

[Monali S]

Hey Upwork,

Today, Upwork deductated for Membership Plan Renewal Charges but I don't want to countinue with updated plan so I want to cancel plus plan and refund for same.

Thanks,
Monali

[Goran V]

Hi Monali,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership charge. Thank you.

[Monali S]

Hello Goran,

Still no one reach me from your team member. Kindly request you please solve my issue.

Thanks.

[Bojan S]

Hi Monali,

A member of the team has reached out to you already. You should be able to access the ticket directly here.

Thank you!

[Adam A]

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

Regards,

Adam

[Adam A]

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.


Kind Regads,

Adam A

[Luiggi R]

Hi Adam,

I am truly sorry if this was incorrectly billed to you. I've shared your concern with the team and one of our agents has reached out to you via a support ticket to assist you further.

Thank you.

[Abha S]

The same happened to me. I don't want any upgrade and want a refund. This is really pathetic. I am paying more for a useless membership than to the actual developer. This is cheating. I will definitely take a legal action. 

[Julie O]

I have the same problem. I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 

[Bojan S]

Hi Julie,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us.