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Re: Membership Refund

f2b7b0bf
Active Member
Limitee A Member Since: Jul 15, 2020
11 of 157

Hi there, I was charged for a Plus membership plan today but I did not opt in to this feature and have been charged for it, I wanted to use the Basic version.

 

My support ticket is 29179164, and I have also open a dispute via PayPal.

 

Could you please refund me the Plus membership charge? I have cancelled the membership as soon as I got the charge notification.

 

Regards

 

Robert

b9894c83
Active Member
Adam A Member Since: Dec 12, 2020
12 of 157

Hi,

Same happened to me from these fraudsters.
 
I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

496ecc3c
Active Member
Abby M Member Since: May 17, 2020
13 of 157

Hello,

 
I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan. 
 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
14 of 157

Hi Abby,

 

Thanks for reaching out to us. A refund was initiated and you can expect the funds to reflect on your account within 5 business days.

 

Thank you.

~ Aleksandar
Upwork
7499f224
Active Member
Abha S Member Since: Jun 1, 2020
15 of 157

I too want a refund. Please refund the amount. I have already canceled the membership. I never wanted it. Never asked for it. Please refund

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 157

Hi Abha,

 

Our team will reach out to you via ticket as well and will assist you further with your membership plan. Thank you.

~ Goran
Upwork
03a78a17
Active Member
Zevadhi J Member Since: Aug 20, 2020
17 of 157

are able to get refund for it ?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 157

Hi Zevadhi,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.

~ Goran
Upwork
2ad01e6c
Active Member
Seth G Member Since: Jun 3, 2020
19 of 157

Hi Aleksandar,

 

I am requesting a refund for my membership upgrade, as I did not realize that it automatically charges $49.99. Thank you!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 157

Hi Seth,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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