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Refund For Membership Plan Renewal Charges

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
151 of 157

Hi Frederik,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

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df6038b0
Active Member
Frederik R Member Since: Jan 2, 2021
152 of 157
Perfect, thank you!
gibbiv
Active Member
Robert G Member Since: Jul 1, 2020
153 of 157

I have a freelancer and client account under the email**Edited for community guidelines**. I don’t have a membership but have been getting charged about $50 every month since last November. I have also not used your platform since then. Please refund/advise.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
154 of 157

Hi Robert,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket


-Joanne
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rmcmurtrey
Active Member
Ricky M Member Since: Feb 9, 2021
155 of 157

Hi I would also like a refund. Thanks, in advanced, for your assistance.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
156 of 157

Hi Ricky,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.


-Joanne
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c7614db3
Active Member
Beatrijs V Member Since: Dec 22, 2020
157 of 157
I paid for membership upgrade that I did not want. I want to have a refund. But I can not find contact details or possibility for complaints.
Please send me information to handle this soonest.
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