Hi Aleksandar, I was charged for a Plus membership plan today but I did not opt in to this feature and I have been charged for it, I wanted to use the Basic version.
My support ticket is 29179164, and I have also open a dispute via PayPal.
Could you please refund me the Plus membership charge as I was unaware about this? I have cancelled the membership as soon as I got the charge notification.
I have shared your concern with our team, including the ticket number you provided. One of our agents will update your ticket to assist you further. Thank you.
Hello - I've just realised that I was charged Plus membership two months in a row without my knowledge. I never signed up for a plus plan and want a refund. Please get in touch with me about hot to arrange it. Thank you.