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Refund For Membership Plan Renewal Charges

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Active Member
Abha S Member Since: Jun 1, 2020
11 of 113

I too want a refund. Please refund the amount. I have already canceled the membership. I never wanted it. Never asked for it. Please refund

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 113

Hi Abha,

 

Our team will reach out to you via ticket as well and will assist you further with your membership plan. Thank you.


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Active Member
Zevadhi J Member Since: Aug 20, 2020
13 of 113

are able to get refund for it ?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 113

Hi Zevadhi,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.


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Active Member
Seth G Member Since: Jun 3, 2020
15 of 113

Hi Aleksandar,

 

I am requesting a refund for my membership upgrade, as I did not realize that it automatically charges $49.99. Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 113

Hi Seth,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Limitee A Member Since: Jul 15, 2020
17 of 113

Hi Aleksandar, I was charged for a Plus membership plan today but I did not opt in to this feature and I have been charged for it, I wanted to use the Basic version.

 

My support ticket is 29179164, and I have also open a dispute via PayPal.

 

Could you please refund me the Plus membership charge as I was unaware about this? I have cancelled the membership as soon as I got the charge notification.

 

Regards

 

Robert

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
18 of 113

Hi Robert,

 

I have shared your concern with our team, including the ticket number you provided. One of our agents will update your ticket to assist you further. Thank you.


-Joanne
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Active Member
James M Member Since: Sep 7, 2020
19 of 113

Hello - I've just realised that I was charged Plus membership two months in a row without my knowledge. I never signed up for a plus plan and want a refund. Please get in touch with me about hot to arrange it. Thank you.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 113

Hi James,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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