I checked your account, and it looks like one of our team members is already assisting you regarding this issue. The agent will update your ticket, providing further assistance. Thank you!
I checked your account but couldn't find any request for a refund. Are you referring to another account? If so, could you please send me a private message with the Upwork username or registered email address of the other account so that I can check and assist you further?
I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.
the same issue happened to me yesterday, I got charged 49,99 and my account changed to upwork plus, even though I never signed up for it, nor do I need this membership. Please refund immediately!