Refund For Membership Plan Renewal Charges

Limitee A · Jul 15, 2020 06:53:09 PM

Hi there, I was charged for a Plus membership plan today but I did not opt in to this feature and have been charged for it, I wanted to use the Basic version.

My support ticket is 29179164, and I have also open a dispute via PayPal.

Could you please refund me the Plus membership charge? I have cancelled the membership as soon as I got the charge notification.

Regards

Robert

Adam A · Dec 12, 2020 06:13:44 PM

Hi,

Same happened to me from these fraudsters.

I do not need any upgrade or any useless subscription and want a full refund.

I used this service once and I did not upgrade it.

This company is completely dodgy and day light robbers.

I tried to contact them many times, but there is no way to contact them.

No contact number or email address.

Please contact me ASAP otherwise I will take a legal action and I have already reported to my bank about this fraud.

Please reply me ASAP.

Abby M · May 17, 2020 04:25:25 PM

Hello,

I was unknowingly upgraded to Upwork Plus and charged $49.99 without my consent or agreement. Please refund my money. I never wanted anything but the Basic membership plan.

Aleksandar D · May 17, 2020 05:15:34 PM

Hi Abby,

Thanks for reaching out to us. A refund was initiated and you can expect the funds to reflect on your account within 5 business days.

Thank you.

~ Aleksandar

Abha S · Jun 2, 2020 01:11:22 AM

I too want a refund. Please refund the amount. I have already canceled the membership. I never wanted it. Never asked for it. Please refund

Goran V · Jun 2, 2020 02:29:13 AM

Hi Abha,

Our team will reach out to you via ticket as well and will assist you further with your membership plan. Thank you.

Zevadhi J · Aug 20, 2020 05:30:50 AM

are able to get refund for it ?

Goran V · Aug 20, 2020 05:43:17 AM

Hi Zevadhi,

Our team will reach out to you via ticket as well and will assist you further. Thank you.

Seth G · Jun 3, 2020 08:04:53 AM

Hi Aleksandar,

I am requesting a refund for my membership upgrade, as I did not realize that it automatically charges $49.99. Thank you!

Bojan S · Jun 3, 2020 08:49:51 AM

Hi Seth,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us.

~ Bojan