Refund For Membership Plan Renewal Charges

[Goran V]

Hi Abha,

Our team will reach out to you via ticket as well and will assist you further with your membership plan. Thank you.

[Seth G]

Hi Aleksandar,

I am requesting a refund for my membership upgrade, as I did not realize that it automatically charges $49.99. Thank you!

[Bojan S]

Hi Seth,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us. 

[Chase M]

I did not authorize a payment for upwork plus how do I contact support for a refund and cancelation

[Preston H]

During the past couple weeks I have seen dozens of identical complaints posted here in the Forum. Some sort of systemic mistake appears to have been made by Upwork. It can't be a coincidence.

It would make sense to group all of these posts together in the same thread.

 It would also make sense to get to the bottom of this... figure out why this is happening.

[Aleksandar D]

Hi Chase, and Preston,

Chase, I shared your request with the rest of my team and one of our agents will reach out to you directly via a support ticket to assist you further.

Preston, thanks for the suggestion! I will share it with the rest of the team.

Thank you.

[Phil A]

I was charged $49 without permission. Some type of charge for Upwork premium that I don't use or signed up for. This seems like bad practice from you end. Please fix and refund.

[Aleksandar D]

Hi Phil,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Christopher M]

I was just charged for an Upwork Plus plan but did not want it. Please let me know what is needed to refund this payment. Thank you. 

[Bojan S]

Hi Christopher,

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us.