May 19, 2020 04:11:59 AM
Jun 15, 2020 12:57:37 PM
How can I receive a refund for this? Not sure how this works. Thanks in advance.
Jun 15, 2020 02:15:37 PM
I apologize for the inconvenience this caused, Megan.
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jun 15, 2020 10:15:53 PM
I got charged 49.99 plz refund. I need basic plan only. idno y I got charged.
Jun 15, 2020 11:20:53 PM
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Jun 16, 2020 08:15:23 AM
Our account was charged a membership fee 10 times on June 12 and June 13.
Can you reverse these fees?
Jun 16, 2020 09:33:57 AM
I apologize for the inconvenience this caused, Michael.
Jun 17, 2020 10:29:31 AM
I have been charged $50 for a plus account for some reason, when I try to contact support I get sent here. How do I talk to support to get a refund?
Jun 17, 2020 12:50:21 PM
Thank you for reaching out to us, James.
One of our team members will reach out to you directly via a support ticket to assist you with your request.
Jun 19, 2020 10:09:31 AM
Hello, I thought I canceled my plus membership, but I was charged today. I haven't been and won't be using the membership and I'm wondering if I can request a refund. Thank you!
Jun 19, 2020 10:41:57 AM
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