Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Refund For Membership Plan Renewal Charges

Highlighted
Active Member
Megan O Member Since: Jun 15, 2020
51 of 98

Hi,

 

How can I receive a refund for this? Not sure how this works. Thanks in advance. 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
52 of 98

I apologize for the inconvenience this caused, Megan.

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
Dan D Member Since: Jun 15, 2020
53 of 98

I got charged 49.99 plz refund. I need basic plan only. idno y I got charged.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
54 of 98

Hi Dan,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Michael B Member Since: Jun 16, 2020
55 of 98

Our account was charged a membership fee 10 times on June 12 and June 13.

 

Can you reverse these fees?

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
56 of 98

I apologize for the inconvenience this caused, Michael.

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
James F Member Since: Jun 17, 2020
57 of 98

I have been charged $50 for a plus account for some reason, when I try to contact support I get sent here. How do I talk to support to get a refund?

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
58 of 98

Thank you for reaching out to us, James.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 


~ Bojan
Untitled
Highlighted
Active Member
Yuya P Member Since: Jun 19, 2020
59 of 98

Hello, I thought I canceled my plus membership, but I was charged today. I haven't been and won't be using the membership and I'm wondering if I can request a refund. Thank you!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
60 of 98

Hi Yuya,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS