Refund Membership

[265a9ff2]

I was unaware that my account on upwork automatically signed me up for a 1 month $50 membership, When i first joined upwork was just to hire somebody through here so they can build their portfolio within upwork but i was led to believe that i didn't have to pay anything atleast when i signed up in upwork i had selected the basic membership which states that it's $0 a month. I need help with a refund since my card was charged. Thank you in advance. 

-Martin

[tintact]

I got the same problem and I could not communicate with a Support person just a Robot. 

How you got help, let me know, please 

greetings !!

[JoanneP]

Hi Enrique,

I checked your account, and it looks like you have already chatted with one of our team members. Please check your ticket number: 28967226 to view the update sent by our team. Thank you!

[JoanneP]

Hi Martin,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!