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d2ad3244
Community Member

Refund after case closed

Hi,

A case was closed a week ago and I was told I would receive a refund. Why haven't I received anything?
2 REPLIES 2
d2ad3244
Community Member

How long does Upwork take to issue refunda
AveryO
Community Manager
Community Manager

Hi Ella, 

I checked your account and it looks like the refund you are referring to has already been credited back to your account last 8-November. Please know that it may take five business days for the refund to reflect on your account. If it doesn't happen then, you can come back here, and upate this thread, and our team will assist you further.


~ Avery
Upwork
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