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Refund after case closed

Active Member
Ella A Member Since: Nov 11, 2019
1 of 3
Hi,

A case was closed a week ago and I was told I would receive a refund. Why haven't I received anything?
Active Member
Ella A Member Since: Nov 11, 2019
2 of 3
How long does Upwork take to issue refunda
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi Ella, 

I checked your account and it looks like the refund you are referring to has already been credited back to your account last 8-November. Please know that it may take five business days for the refund to reflect on your account. If it doesn't happen then, you can come back here, and upate this thread, and our team will assist you further.


-Avery
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