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Refund after dispute will i get it back in my debit card?

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Andrey D Member Since: Aug 3, 2020
1 of 2

Hi, recently i got scammed by freelancer then i canceled the contract and asked for refund then he disputed it with lies to which I answered and received the following message from upwork: "Upwork have reviewed this request and will be issuing a refund of Escrow to the client(which is me)". But I havent received anything in my debit card but when I go to reports I can see balance which is equal to the amount of money disputed so my question is can I get them in my debit card?

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Andrey,

 

I am sorry to hear about your experience with this freelancer. I have escalated this for you and someone from our team will reach out via support ticket to assist you in moving your available funds to your payment method.

~Andrea
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