Refund after paying?

[1e5bd127]

Hi, I recently had a translation done on upwork that I wasn't happy about. The original translator (OT) pushed me to pay, and I reluctantly did, but resubmitted his job to another translator, who confirmed that the OT did a google translate cut-and-paste job on the piece. I had to pay again to have it proofread and corrected-- this translator did a wonderful job.

 When I asked the OT for a refund, he gave me a lot of abuse, that he later deleted. He has refused to give me the money, even though he was caught in his scam. I asked Upwork for help (this is the first time I have put work on Upwork) but no response. Am I SOL? thanks

[BojanS]

Hi LA,

I'm sorry about your experience with this freelancer. Our team will reach out to you directly to assist you with this request and advise on further steps.

Thank you.