On the 11th of August I posted a fixed term contract that ended up being cancelled due to extenuating circumstances. The refund was supposedly credited on the 15th of August but I am yet to see the refund in my account. Can anyone tell me what's going on?
Does the original charge still show on your statement? It appears the charge and the refund occurred on the same day so instead of a refund processing back to the card, the original charge may drop from your card statement.