Refund from Upwork

[nandees]

Hi, I had one refund in my client account of $15 from upwork on 23rd of april, but I have not recieved it yet. Can anyone please check the issue?

[g_vasilevski]

Hi Nandeesh, 

Please be patient for 5 business days so that your funds are loaded on your account. If you don't receive them after 5 business days, let me know and our team will assist you further. Thank you.

[nandees]

Hi Goran, thanks for getting back to me.

Goran, its been more than 5 business days now but still I did not recieved the funds yet. Can you please crosscheck it once.

[BojanS]

Hi Nandeesh,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

Thank you for reaching out to us. 

[496fb263]

Hi, i have a credit of 400$ in my client account. can someone one please tell how it will get transferred to my original payment source.?

310632618

Thanks

[BojanS]

Thank you for reaching out to us, Ashish.

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

[496fb263]

Hi, i have not received refund yet. can you please cross check. thanks

[g_vasilevski]

Hi Ashish,

Our team will update your ticket with number 29039247 as soon as possible and will assist you further. 
I would also like to clarify that it can take up to 5 business days for the funds to be loaded on your bank account. Thank you.