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Refund from Upwork

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Community Leader
Nandeesh P Member Since: Sep 6, 2017
1 of 8

Hi, I had one refund in my client account of $15 from upwork on 23rd of april, but I have not recieved it yet. Can anyone please check the issue?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 8

Hi Nandeesh, 

Please be patient for 5 business days so that your funds are loaded on your account. If you don't receive them after 5 business days, let me know and our team will assist you further. Thank you.


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Community Leader
Nandeesh P Member Since: Sep 6, 2017
3 of 8

Hi Goran, thanks for getting back to me.

Goran, its been more than 5 business days now but still I did not recieved the funds yet. Can you please crosscheck it once.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 8

Hi Nandeesh,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Ashish J Member Since: Jun 14, 2020
5 of 8

Hi, i have a credit of 400$ in my client account. can someone one please tell how it will get transferred to my original payment source.?

310632618

 

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 8

Thank you for reaching out to us, Ashish.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 


~ Bojan
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Active Member
Ashish J Member Since: Jun 14, 2020
7 of 8

Hi, i have not received refund yet. can you please cross check. thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 8

Hi Ashish,

 

Our team will update your ticket with number 29039247 as soon as possible and will assist you further. 
I would also like to clarify that it can take up to 5 business days for the funds to be loaded on your bank account. Thank you.


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