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Nandeesh's avatar
Nandeesh P Community Member

Refund from Upwork

Hi, I had one refund in my client account of $15 from upwork on 23rd of april, but I have not recieved it yet. Can anyone please check the issue?

7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Nandeesh, 

Please be patient for 5 business days so that your funds are loaded on your account. If you don't receive them after 5 business days, let me know and our team will assist you further. Thank you.

~ Goran
Upwork
Nandeesh's avatar
Nandeesh P Community Member

Hi Goran, thanks for getting back to me.

Goran, its been more than 5 business days now but still I did not recieved the funds yet. Can you please crosscheck it once.

Bojan's avatar
Bojan S Community Manager

Hi Nandeesh,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Ashish's avatar
Ashish J Community Member

Hi, i have a credit of 400$ in my client account. can someone one please tell how it will get transferred to my original payment source.?

310632618

 

Thanks

Bojan's avatar
Bojan S Community Manager

Thank you for reaching out to us, Ashish.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork
Ashish's avatar
Ashish J Community Member

Hi, i have not received refund yet. can you please cross check. thanks

Goran's avatar
Goran V Retired Team Member

Hi Ashish,

 

Our team will update your ticket with number 29039247 as soon as possible and will assist you further. 
I would also like to clarify that it can take up to 5 business days for the funds to be loaded on your bank account. Thank you.

~ Goran
Upwork
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