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4d97d659
Community Member

Refund from the balance

Greeting dear Upwork

 

I just got the news that a dispute is now solved between the freelancer and me. I can see that the money is already in the balance of my account, but I need to have it refunded to the credit card from which the payment was made.

 

Will this happen automatically, or do I need to manually make an inquiry? Please advise.

 

Regards,

1 REPLY 1
BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Elira.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
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