Refund has not reflected

[a0829e5e]

Hi,

My refund hasnt reflected and it was done by the freelancer last week.

I can't make any payments too because of this. I keep getting this error: There was a problem charging your billing method. Please enter a new billing method and try again.

Whats going on upwork?

[g_vasilevski]

Hi David,

It can take up to 5 business days for the refund to be reflected on on your end. Also one of our team members will reach out to you directly to assist you further with your billing method via ticket, you can access your tickets on this Link. Thank you.