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a0829e5e
Member

Refund has not reflected

Hi,

My refund hasnt reflected and it was done by the freelancer last week.

I can't make any payments too because of this. I keep getting this error: There was a problem charging your billing method. Please enter a new billing method and try again.

Whats going on upwork?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi David,

It can take up to 5 business days for the refund to be reflected on on your end. Also one of our team members will reach out to you directly to assist you further with your billing method via ticket, you can access your tickets on this Link. Thank you.

~ Goran
Upwork
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