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Refund not received - how long does it take?

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Active Member
Pavel B Member Since: Jun 1, 2020
1 of 2

Hello, my refund request was approved, but I did not receive anything back to my debit card. It has been 4 days already. Where is my money? How long does it take to process?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Pavel,

 

Please keep in mind that it can take up to 5 business days for the funds to be loaded on your account. If you haven't received them after 5 business days, let me know here and our team will assist you further. Thank you.


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