May 7, 2020 10:50:11 AM by Aztec K
Hi,
I am trying to reach Upwork support team regarding my verification charges refund, but I am unable to do so, as there is no customer support number or email address provided.
I have added my card details in my account, and my card has been verified by Upwork. I have been informed that the verification charges to my card will be refunded, which has not yet been done, and I have been charged extra.
Please can some one from the Upwork support team get in touch with me, as it seems I have been charged extra.
May 7, 2020 11:26:17 AM Edited May 18, 2020 03:17:28 PM by Bojan S
Hi Aztec,
I checked the refund you are referring to and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card.
Thank you!