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5c13e3cb
Community Member

Refund overdue

I was informed 25 days ago that the contractor had withdrawn their dispute 10117045 and that my payment would be returned. I'm still waiting for the refund. Who do I chase?

ACCEPTED SOLUTION
AndreaG
Moderator
Moderator

Hi Marc,

 

I checked and it looks like you've already received a refund to your Upwork balance and you've been using it to fund another contract. Please check your Transaction History, it should show as a Credit.

 

~Andrea
Upwork

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2 REPLIES 2
AndreaG
Moderator
Moderator

Hi Marc,

 

I checked and it looks like you've already received a refund to your Upwork balance and you've been using it to fund another contract. Please check your Transaction History, it should show as a Credit.

 

~Andrea
Upwork
5c13e3cb
Community Member

Hi Andrea, thanks for a quick reply and solving my issue. I didn't realise that refunds were automatically applied to my upwork balance 😁

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