May 17, 2020 01:42:01 PM by Bekhruzbek O
Hi! I ended a contract and the freelancer agreed to return the funds from the escrow and also approved the refund request. (1) When will I have the funds returned to my credit card (2) and is it automatically or should I do something on my own as well?
May 17, 2020 03:29:38 PM by Joanne P
Hi Bekhruzbek,
If the refund is approved by the freelancer or agency, it's automatically credited back to your billing method immediately. It may take 3-5 business days for the credit to be available to you. You can check any refunds that you have received by going to Reports › Transaction History.