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3a78a539
Member

Refund requested form a cancelled order

Hi,
I am a client and I hired a freelancer. At the very beginning of the contract we both aggreed to cancel the project as I didn't need the services anymore. I paid £150 thought in advance as I aggreed with the freelancer for a fixed price. The freelancer has cancelled the contract but I still haven't received my money back. Pease, could you help me out and let me know how can I get my money back?

Many thanks in advance.

2 REPLIES 2
prestonhunter
Member

Refunded money shows up in your payment account within 2 to 5 business days.

djondinium
Community Manager
Community Manager

Hi Georgia,

 

I checked and it looks like the refund was already initiated yesterday on the 21st of June. You can expect it to reflect on your account within 5 business days.

 

Thank you.

~ Aleksandar
Upwork