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e87f4e13
Community Member

Refund was issued to me and I can't see credit on my account

I had a job that was completed and I noticed there were a few errors.  I emailed the freelancer and he offered a $50 refund.  I accepted.  It seems to be reflected on the Milestones & Payments screen but I can not see the $50 credit and it was not refunded to my card.  I want to post another job but would like to apply the credit to the new job.  Where can I see it?  Any help would be appreciated. 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Melissa,

 

One of our team members will reach out and assist you directly via a support ticket.

~ Joanne
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