Dec 14, 2020 11:00:15 PM Edited Dec 14, 2020 11:04:19 PM by AleksandarD A
I paid an extra, wrong amount and needed a refund. My freelancer agreed to the refund, but nothing happened and I haven't received the money.
I contacted your customer service a few hours ago. The customer service said that money cannot be withdrawn after 24 hours, but it took only 12 hours for my money to be paid! !!
You said you would find a writer and give me a reply, but I did not receive any reply
**Edited for Community Guidelines**
Dec 14, 2020 11:23:02 PM by AleksandarD A
Hi Vio,
I am sorry to hear about what happened. I checked and it seems that our team already assisted you with your request on your support ticket. In case you have any questions, feel free to post them on the ticket so that the team can help you out.
Thank you.
Dec 15, 2020 04:13:47 AM by Preston H
When you accidentally paid extra, how much money extra did you pay?