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2de9e9ba
Community Member

Refund

Good day 

 

Its my first time here 

 

The freelancer refunded me the amount on 27th may , thursday , However My name mentioned is not the actual name   on the invoice just added my nick names 

but my debit card is added along with real name and credentials. 

 

Is there any obstacle to this refund process or issue  since 6 days have passed already ? 

 

As shown in the pic below on invoice and attachment on file

**Edited for community guidelines**




1 REPLY 1
JoanneP
Moderator
Moderator

Hi MacKarel,

 

I checked and it looks like the refund has been initiated successfully. Please know that it may take 3-5 business days for the credit to be available to you. Here's the help article for more information. 

~ Joanne
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