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588749b1
Community Member

Refunded Payment didn't received

Yesterday I sent the 2 different offers to the clients of 25$ and I withdrawl the offer because client was not willing to work. I was Charged by upwork 50$ excluded processing fees. Then I receieved the notification from upwork that my payment is refunded to my Visa Card but I didn't received it.

I work so had to earn money and I didn't received my money back why.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Muhammad,

 

I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your billing method. 

 

Thank you!

~ Bojan
Upwork
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