Nov 17, 2019 06:02:24 PM by Nitin J
Hi,
I had a bad experience with a freelancer recently and ended up in dispute which was resolved after lengthy process. I had left feedback for the freelancer which wasn't stellar and he also left me a bad feedback and rating. Now he has used his top rated freelancer perk to remove his public feedback, but mine still persists. Is there something similar that can be used to remove bad client feedback? Thank you.
Nov 17, 2019 07:17:17 PM by Md M
Please read this post. I hope you will get answer.
https://support.upwork.com/hc/en-us/articles/219801228-Feedback-Removal
Nov 17, 2019 07:22:41 PM by Nitin J
This is for freelancer requesting removal of feedback from client. I am a client looking for the opposite - removal of feedback from freelancer.
Nov 17, 2019 10:17:11 PM Edited Nov 17, 2019 10:17:28 PM by Avery O
Hi Nitin,
I'm sorry to learn that you and your freelancer went through a dispute. I'll go ahead and look into this and will come back here once I have more information about your concern.
Nov 17, 2019 10:21:33 PM by Petra R
Nitin J wrote:This is for freelancer requesting removal of feedback from client. I am a client looking for the opposite - removal of feedback from freelancer.
There is no such function.
Unless the feedback actually vilates Upwork's terms of service it remains.
The upside is that feeback for clients is not as important as feedback for freelancers and most freelancers don't even check a client's feedback history.
I do, but I check for the feedback they left, rather than the feedback they got.
Nov 17, 2019 11:05:12 PM by Avery O
Hi Nitin,
A member of the Customer Support Team will reach out to you with more information about your concern.