Mar 20, 2020 08:20:15 PM by Evelyn V
I opened an account for hiring a translator for a document and I added my debit card. Some hours later, my account was closed, I didn't get any translation and I am getting charged without my permission!. What can I do?
I had to open a new account with another email because I could not even use my previous account to log in and ask for help.
Mar 20, 2020 09:35:28 PM by Aleksandar D
Hi Evelyn,
Thanks for reaching out to us. Could you please send me a private message with the Upwork username or registered email address of the account you need help with? I'll check that for you and assist you accordingly.
Thank you.