Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Reporting: Help with closed account and not-authorized charging

Highlighted
Active Member
Evelyn V Member Since: Mar 20, 2020
1 of 2

I opened an account for hiring a translator for a document and I added my debit card. Some hours later, my account was closed, I didn't get any translation and I am getting charged without my permission!. What can I do?
I had to open a new account with another email because I could not even use my previous account to log in and ask for help.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Evelyn,

 

Thanks for reaching out to us. Could you please send me a private message with the Upwork username or registered email address of the account you need help with? I'll check that for you and assist you accordingly.

 

Thank you.

~ Aleksandar
Untitled
TOP KUDOED MEMBERS