Mar 18, 2021 02:19:25 PM Edited Mar 18, 2021 02:56:27 PM by Andrea G
When hiring this freelancer I was presented to get 250 members that were real and active but after checking my logs I found out many of them were fake and we did agree on this. The quality of work was not correct and I would like to request a refund.
**Edited for Community Guidelines**
Mar 18, 2021 02:59:36 PM by Andrea G
Hi Adrian,
I checked your account and it looks like you have a number of active contracts. Could you please confirm which one you're referring to so we could assist you accordingly?
Since your contracts seem to be Fixed-Price, you can check out this help article to learn how to request an Escrow Refund.
Thanks!
Mar 18, 2021 08:09:48 PM by Adrian C
Hello the dispute is for $62.50 I have already disputed for the escrow, but havent gotten any notifaction about anything yet, I have also provided proof of why the worker did a dissapointed job effort.
Mar 18, 2021 09:13:36 PM by Joanne P
Hi Adrian,
Thank you for sharing the dispute information. I checked and it looks like this has already been submitted to our disputes team. One of our mediation specialists will be reaching out to you directly to assist in the dispute process.