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20288514
Member

Requested a refund from dodgy freelancer but no response

I need to get a refund for a dodgy work by one of the freelancers called  Ajit Das! The money has been paid and so his fix was dodgy, the fix does not work anymore! I have requested the refund but the freelancer does not respond. How to get that money back now?

2 REPLIES 2
prestonhunter
Member

re: "How to get that money back now?"

 

You may or may not be able to get that money back.

It depends on various factors.

 

Was this an hourly or fixed-price contract?
When did the contract end?

 

Also, please answer this question, to provide context:

How much money are you trying to get back?

 

You may read more about refund requests here:

https://support.upwork.com/hc/en-us/articles/211062088-Request-a-Refund

 

https://support.upwork.com/hc/en-us/articles/211062058-Get-an-Escrow-Refund

 

https://support.upwork.com/hc/en-us/articles/211062158-Dispute-a-Freelancer-s-Hours

bstojadinovic
Community Manager
Community Manager

Hi there,

 

I'm sorry to hear about your experience with this freelancer. Looks like you already have a support ticket regarding this contract. We'll have one of our agents reach out to you via your existing support ticket to further assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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