Requested refund but nothing in panel showing it happened

[bfdd8b0f]

I spoke with support team, I filed a request for refund. I saw it posted in Message scroll. But nothing since then, And its not in an open ticket

[AndreaG]

Hi Alex,

You can check that your Refund was processed by going to Reports > Transactions.

Thanks!

[bfdd8b0f]

Hi Andrea,

There are supposed to be TWO refunds there. The one I am referring to is invoice dated 3/16 for $200. 

Thats the one I spoke to a rep about

Thanks

[JoanneP]

Hi Alex,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.