Hi, I need help from customer service. I have an established account where I have paid out a substantial amount in hiring others, and the password reset email is not sending to my email. I had to go into another email just to try to contact help since they require log in to submit for help. So I am locked out of my account and can't get customer service support to send me the reset email. I can't even get directed to an actual support person. Please help! Thanks!