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Reset Password Not Working/ Can't Get Customer Service Help

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Active Member
Jo M Member Since: Sep 21, 2020
1 of 2

Hi, I need help from customer service. I have an established account where I have paid out a substantial amount in hiring others, and the password reset email is not sending to my email.  I had to go into another email just to try to contact help since they require log in to submit for help. So I am locked out of my account and can't get customer service support to send me the reset email. I can't even get directed to an actual support person. Please help! Thanks! 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Jo,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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