Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Revise PRIVATE FEEDBACK for my freelancer

Active Member
Ayano K Member Since: Aug 6, 2019
1 of 7

My assistant accidentally left 8/10 on our previous freelancer and I would like to change it. I am the one who hired him and he deserves 10/10.

 

Where can I make an official request to do so? Thank you

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 7

Ayano K wrote:

 

Where can I make an official request to do so? Thank you


It isn't possible. Private feedback can not be changed for obvious reasons. Freelancers who pester clients regarding private feedback, or even ask about private feedback, are deeply unprofessional and should probably be reported.

 

 

Active Member
Ayano K Member Since: Aug 6, 2019
3 of 7

i understand your point, but obviously we did not know that the private feedback also affects the rating of the freelancer in such a way. then I don't really see a point of having public and private feedback. also, this rating is relative. 8/10 seemed fair to my assistant but I just disagree, that's all. I just wanted to change the mistake. 

 

Community Guru
Mark F Member Since: Jul 10, 2018
4 of 7

Ayano K wrote:

i understand your point, but obviously we did not know that the private feedback also affects the rating of the freelancer in such a way. then I don't really see a point of having public and private feedback. also, this rating is relative. 8/10 seemed fair to my assistant but I just disagree, that's all. I just wanted to change the mistake. 

 


I went down this road before because I had hit the back on my browser when doing filling out a review and they were pretty consistent that they could not allow me to change it.  

 

The reason for private feedback is to prevent clients from being bullied or co-erced into giving good reviews.  I would argue it should be more appropriately explained and perhaps have a number of factors to consider.

Community Guru
Richard W Member Since: Jun 22, 2017
5 of 7

Another part of the problem is this. Most people would consider 8/10 to be a good rating. Probably that's what your assistant thought. But Upwork's algorithm seems to treat it as a poor rating, and I believe it can have a significant negative effect on the freelancer's Job Success Score.

Active Member
Ayano K Member Since: Aug 6, 2019
6 of 7

Yes that is my point, the score is relative.  not a good feeling that it happened Smiley Sad

Active Member
Ayano K Member Since: Aug 6, 2019
7 of 7

oh you too? yes it is not very private if the other person can see it at the end. in my experience, most of the time they would beg you to change because they are the bread earner of the family etc etc etc. at the end of the day, I just want to move on, and don't want to waste my energy in pursuing this.... well I sent an email, let's see.

TOP KUDOED MEMBERS