Hi Aleksandr!
I'm sorry to hear you're experiencing this issue. It seems that despite the system indicating that a PIN code has been sent, you're not receiving it. This can be quite frustrating, especially when you're eager to proceed with your application. I had similar issues at first!
Here are a few steps you can try to resolve this issue:
Silly but, gotta say it -> Verify Your Phone Number: Ensure that the phone number you've provided is correct and includes the appropriate country code. Even a small error can prevent the SMS from being delivered.
Check for SMS Blocking: This is where my issues existed. There are many locations for notification settings now.
Some mobile carriers or phone settings may block messages from unknown numbers or shortcodes.
Review your phone's settings and contact your mobile service provider to ensure that messages from Upwork are not being blocked.
Try a Different Number: If possible, attempt to use an alternative phone number to see if the issue persists. This can help determine if the problem is specific to your original number.
Contact Upwork Support: If none of the above steps work, it's advisable to reach out to Upwork's support team for further assistance. They can investigate the issue more thoroughly and provide a solution. You can contact them through the Upwork Help Center.
I hope these suggestions help you resolve the issue and allow you to proceed with your application.
