Scammed by freelancer

[33b22cd2]

I have searched on upwork and I'm unable to locate request for refund. 
Freelancer admitted working on other people's hourly under my contract after my through investigation.  Freelancer was unable to deliver design and ux on time and continued delaying work on all 3 project.  He would also design exactly like reference app which would violate apples copycat policy.  Please advise whom I should contact in regards to terminate and getting refund.  

[BojanS]

Hi Dan Li,

I'm sorry to hear about your experience. We have escalated your request to our executive escalations team. They will reach out to you as soon as possible and assist you accordingly.

Thanks so much for your patience.

[33b22cd2]

Thanks a lot, I will be preparing a list of evidence to the escalation team.