Send (answer) message to freelancer not possible

[#1]

Hi, i cant answer the invited freelancer on their message they have sent me.

Billing method is deposited so why i can not answer them (Nothing is editable in messanger) see screesnhot.

Thanks for response.

[#2]

contact Upwork support; they will solve it

[#3]

Hi Marc,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.