Feb 19, 2018 09:29:20 AM by Mike K
Please add a separate email for weekly invoices for companies' accounting department
Feb 19, 2018 09:34:39 AM by Mike K
If I add the finance department email to the regsitered email , they will start receiving all conversations with freelenaces which they don't need to see
Feb 19, 2018 09:57:58 AM by Petra R
Mike, I know for a fact this is (or at least used to be) possible, I am just not sure how anymore.
You may have to contact support and ask. You can add an e-mail address just for the invoices, so a copy is sent to that email address.
I can't for the life of me remember if you can do that through your client interface or if Support have to do it on the back end. But it can definitely be done.
Oct 8, 2018 04:39:19 PM by Lee B
This isn't possible, I contacted support but is sorely needed. Its a pain to manage invoices in UpWork which just makes me not want to use it for future projects.
Oct 8, 2018 06:38:48 PM by Avery O
Hi Lee,
I'll make sure to share this feedback to the team. I'm sorry if this has inconvenienced you in anyw ay.
Feb 24, 2020 10:25:06 PM by George M
Hi, Is this functionality available ? As a manger, having to manually download and sort invoices every month is a nightmare and we are considering moving away from UpWork because of this.
I need all invoices to be delivered to my accountant's and bookkeer's mailbox.
Feb 24, 2020 11:49:13 PM Edited Nov 12, 2021 07:42:46 AM by Valeria K
Hi George,
It sounds like you will benefit from having an Upwork Plus Plan. When you upgrade to a Plus Plan, you can invite your accountant and bookkeeper to your company account, and limit their access to "Finance only." From there, your finance team can manage payment methods, view financial reports, and make deposits and withdrawals. Having admin-finance access to your account, your accountant and bookkeeper will receive your "Weekly Billing Summary."
Here is more information about adding team members to your company team.
Feb 25, 2020 11:03:09 PM by George M
I am sorry but I think you already take too much money from us in commissions. You response to force us to ugprade in order to receive fundamental accounting information is unacceptable. You already take unreasonable commissions from each job, I do not see why we should pay on top of the commission in order for our invoices to be delievered properly.
Mar 6, 2020 07:21:16 AM Edited Mar 6, 2020 07:22:38 AM by Didier B
Asking for invoices to be emailed is such a basic request! I have spent over $4.5K on Upwork since last April.
This justifies my position to NOT recommend people to Upwork even more strongly. Unfortunately, I'm stuck with you (for the time being) as I'm working with an excellent developer. Once I've found another way of working with him, I'm out of here.
Nov 12, 2021 06:09:28 AM by Raphael B
I cant believe that emails to the accounting is in a paid plan.
For me its clear that i dont want use upwork with longterm contracts anymore. I spend a lot of money on upwork on this contracts.....
Feb 23, 2023 01:03:32 AM by Cedric V
Yes, it is really a pain.
Could you please send each invoice as a PDF attached to an email?
Feb 23, 2023 03:44:10 AM by Pradeep H
Hi Cedric,
Thank you for your message. You can download invoices from Reports › Transaction History page. Check out this help page for more information on how to download invoices.
Thank you,
Pradeep